English
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Choose the plan that fits your needs.
Monthly
Yearly
Basic
€106
/mo
Per month, billed annually
Automate all your frequently asked questions with an AI Agent.
1 AI Agent
3 team members
Features:
- AI Agent
- Website chat widget
- WhatsApp, Facebook Messenger, Instagram
- Zapier integration
- View chat history
- Basic analytics
- AI Agent memory
Premium
Most popular
€215
/mo
Per month, billed annually
Scrape your website and documents to build your AI Agent in superspeed.
1 AI Agent
10 team members
Crawl up to 10,000 URLs
All from Basic, plus:
- Website crawler
- Document scraper
- Shared inbox
- Human handoff
- Feedback module
- API Access
Business
€430
/mo
Per month, billed annually
Integrate your tools in your AI Agents to fully automate your customer service.
3 AI Agents
Unlimited team members
Crawl up to 25,000 URLs
All from Premium, plus:
- Javascript rendering in website crawler
- AI Actions / AI integrations
- AI Search
- Remove 'Powered by MarsAI'
- Customer Success Manager
Enterprise
€1650
/mo
Per month, billed annually
Fully integrate your AI Agent in your enterprise infrastructure.
Custom AI Agents
Custom team members
Custom web crawls
All from Business, plus:
- Enterprise level onboarding
- Completely customizable plan limits
- SLA's
- Dedicated Customer Success Manager
- Pay per invoice
Compare our plans in detail
Monthly
Yearly
25% discount
|
Basic
€106
Per month
|
Premium
€215
Per month
|
Business
€430
Per month
|
Enterprise
€1650
Per month
|
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|---|---|---|---|---|
| MarsAI Suite | ||||
| AI Agent | ||||
| AI Agent | ||||
| Website widget | ||||
| Social media channels | ||||
| Notifications | ||||
| Multilingual (100+ languages) | ||||
| Conversation history | ||||
| Statistics | ||||
| Apps | ||||
| AI Agent knows conversation history | ||||
| Document scraper | ||||
| Website crawler | ||||
| Shared inbox | ||||
| Human handoff | ||||
| Opening hours | ||||
| Feedback module | ||||
| API Access | ||||
| User Management | ||||
| Number of AI Agents | 1 | 1 | 3 | Custom |
| Additional AI Agents | - | - | €99/AI Agent/mo | Custom |
| Maximum number of team members | 3 | 10 | Unlimited | Custom |
| User roles | ||||
| Contact Management | ||||
| Contact overview (CRM) | ||||
| Custom fields | ||||
| Closed conversations | ||||
| Add notes to contacts | ||||
| Add tags to contacts | ||||
| Conversation Management | ||||
| Assign conversations | ||||
| Forward conversations to colleague | ||||
| Forward conversations to team | ||||
| Bulk actions | ||||
| Quick replies | ||||
| Add notes in a conversation | ||||
| Spam filter | ||||
| Mark conversations as favorite | ||||
| Channel Management | ||||
| Number of channels | Unlimited | Unlimited | Unlimited | Unlimited |
| Live chat | ||||
| Facebook Messenger | ||||
| Website chat widget | ||||
| Fully customizable widget | ||||
| Media, video and documents | ||||
| Live chat on unlimited number of websites | ||||
| Optional Privacy consent button | ||||
| Show available agents in live chat | ||||
| Show active website visitors | ||||
| Show website page of visitor | ||||
| Show path of website visitor | ||||
| Show IP address of website visitor | ||||
| Social Channels | ||||
| Multiple social channels | ||||
| Send and receive media, video, and documents | ||||
| Message outside opening hours | ||||
| AI Assistant (coming soon) | ||||
| Number of Assistants | 1 | 1 | 3 | Custom |
| AI suggestions | ||||
| Generate responses | ||||
| AI translations | ||||
| Rewrite text | ||||
| AI summaries | ||||
| Actions & Integrations | ||||
| Wordpress plugin | ||||
| Zapier | ||||
| Mollie | ||||
| API | ||||
| Webhooks | ||||
| Sendcloud | ||||
| Woocommerce | ||||
| Monta | ||||
| Lightspeed | ||||
| OVIS | ||||
| Statistics | ||||
| Custom date format | ||||
| Full conversation reporting | ||||
| AI Agent conversation reporting | ||||
| Channel performance | ||||
| Total/automated conversations | ||||
| Conversations inside/outside opening hours | ||||
| Response speed | ||||
| Handling time | ||||
| Tag statistics | ||||
| Peak moments | ||||
| Apps | ||||
| Web app | ||||
| Windows app | ||||
| Mac app | ||||
| iOS app | ||||
| Android app | ||||
| Security | ||||
| SSL security | ||||
| Password policy | ||||
| 2FA | Coming soon | |||
| Support | ||||
| Onboarding | Self service | Self service | Custom onboarding | Enterprise level onboarding |
| Email support | ||||
| Phone support | ||||
| Chat support | ||||
| Prompt engineering training | ||||
| Customer success manager | Dedicated | |||
| Service Level Agreement | ||||
Frequently Asked Questions
Having multiple AI Agents could be useful when there are different brands, teams or departments that want to utilize our AI Agent technology (at the same time). This can benefit both a marketing and customer service team. Additionally, there are instances where separate AI Agents are set up for different languages.
No, there is no limit on the number of channels that can be connected. You can connect and manage as many channels as you need, including popular channels such as Facebook Messenger, WhatsApp, and live chat on your website. This allows you to have all your customer conversations in one place, making it easier to manage and provide better customer support.
Choose a subscription for the package that best fits your needs and then select a conversation bundle. Depending on the number of conversations you expect to have per month, choose the right bundle. For example, if you expect to have about 800 conversations per month, choose conversation bundle 1, which supports up to 1000 conversations. However, if you expect around 4300 conversations per month, bundle 3 is more suitable because it can handle up to 5000 conversations. Note: if you reach the limit of your bundle, you will no longer be able to send messages, and your AI Agents will no longer be active. In such a case, you need to upgrade to a higher bundle to continue your subscription.
